Shipping Policy

One address per order. Partial credits can be issued from whole order. We ship only new, unused items. Contact us for a return label to be emailed to you. Please call 833-469-0780 for information on how to request an RMA to return your item(s). We offer 3 Day Select (UPS) based on current shipping rates, Next Day Air (UPS) based on current shipping rates, Free Shipping Ground (UPS) on orders over $100 and on special offers Free Shipping on orders over $50 (UPS) Ground.

Return Policy

Conni USA/Airus Health accepts returns of unworn or unused merchandise returned in its’ original re-sellable condition within 7 days of purchase. If an item is damaged, lost or incorrectly delivered, claims must be made within 7 days from date of sale. Shipping and handling costs are not refundable.

Due to health and safety concerns, Conni USA cannot accept returns of used items.

How to Return an Item

Please call 833-469-0780 for information on how to request an RMA to return your item(s).